Privacy Policy

PRIVACY POLICY

Effective Date: 8 September 2026.
Brand: ATEVORA.

At ATEVORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use our website or purchase our products.

1. INFORMATION WE COLLECT

We may collect information you provide when you visit our website, place an order, request customization, contact us, or communicate with us.

This may include:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • City and postal code

  • Order and purchase history

  • Product size, color and customization preferences

  • Information provided during customer support

  • Reviews, feedback, photographs or other content you voluntarily submit

We collect only information reasonably necessary to provide our products and services.

2. CUSTOMIZED PRODUCTS

If you request a customized ATEVORA product, we may collect your design instructions, size requirements, color choices, personalization details, reference images or other information required to complete your order.

You are responsible for ensuring that any design, image, logo or artwork you provide may legally be used for your requested customization.

3. PAYMENT INFORMATION

Payments may be processed through third-party payment providers. ATEVORA does not normally store your complete card number, CVV, PIN, OTP, banking password or similar payment credentials.

Payment providers process payment information according to their own terms and privacy policies.

ATEVORA will never ask you for your password, PIN, OTP or complete card security credentials through an unsolicited message.

4. AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, referring website, approximate location and website activity.

We use this information to maintain security, improve website performance and understand how visitors use our website.

5. COOKIES

ATEVORA may use cookies and similar technologies for:

  • Essential website functionality

  • Shopping cart and checkout

  • Remembering preferences

  • Website analytics

  • Performance measurement

  • Advertising and marketing, where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders

  • Manufacture customized products

  • Arrange delivery

  • Process payments

  • Provide customer support

  • Handle returns, exchanges and warranty claims

  • Confirm customization details

  • Send order and delivery updates

  • Improve our website, products and services

  • Prevent fraud and unauthorized activity

  • Maintain business records

  • Comply with legal obligations

  • Send promotional communications where permitted

7. CUSTOMER COMMUNICATION

We may contact you by email, phone, SMS, WhatsApp or other communication methods you provide for purposes such as order confirmations, delivery updates, customization confirmation, customer support, warranty matters and important service announcements.

Service-related communications may continue even if you opt out of promotional messages.

8. MARKETING

Where permitted by law, ATEVORA may send information about new collections, special offers, limited releases, customization options and other promotions.

You may unsubscribe from promotional emails using the unsubscribe option provided, or contact us to request removal from marketing communications.

9. INFORMATION SHARING

ATEVORA does not sell your personal information as a product.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Courier and delivery companies

  • Payment processors

  • Website and hosting providers

  • Analytics and technology providers

  • Marketing service providers, where applicable

  • Professional advisors

  • Government or legal authorities where required

Such sharing is limited to what is reasonably necessary for the relevant purpose.

10. CUSTOMER REVIEWS, PHOTOS & CONTENT

If you voluntarily submit reviews, photographs, videos, testimonials, feedback or other content, ATEVORA may use that content for business or promotional purposes where you have provided the necessary permission or where applicable platform rules allow it.

We will not intentionally publish private personal information that you have not provided for publication.

You may contact us to request removal of previously authorized content, subject to legal and operational limitations.

11. DATA SECURITY

We use reasonable technical, administrative and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration or destruction.

However, no website or electronic storage system can be guaranteed to be completely secure.

12. DATA RETENTION

We retain information only for as long as reasonably necessary for legitimate business purposes, including order fulfillment, customer support, warranty services, returns, disputes, fraud prevention, accounting, legal requirements and protection of our rights.

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable law.

13. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where applicable

  • Opt out of promotional communications

  • Raise a privacy-related complaint

We may need to verify your identity before processing certain requests.

14. DATA DELETION REQUESTS

You may contact ATEVORA to request deletion of your personal information.

Some information may need to be retained when required for legal, accounting, warranty, fraud-prevention, dispute-resolution or other legitimate purposes.

15. THIRD-PARTY SERVICES & WEBSITES

Our website may contain links to third-party websites, payment services, social-media platforms or other services.

ATEVORA is not responsible for the privacy practices or security of independent third parties. We recommend reviewing their privacy policies before providing information.

16. SOCIAL MEDIA

Interactions with ATEVORA through Instagram, Facebook, TikTok, WhatsApp or other platforms may also be governed by the privacy policies and terms of those platforms.

17. CHILDREN'S PRIVACY

ATEVORA does not intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.

If a parent or legal guardian believes that a child has improperly provided personal information to us, they may contact us so we can review the matter.

18. INTERNATIONAL PROCESSING

Some of our service providers may process or store information outside your country. Where required, reasonable measures will be taken to protect personal information in accordance with applicable privacy requirements.

19. BUSINESS TRANSFERS

If ATEVORA undergoes a merger, acquisition, restructuring, financing, sale of assets or similar transaction, personal information may be transferred as part of that transaction where legally permitted.

20. FRAUD & SECURITY

We may process information when reasonably necessary to detect fraud, prevent unauthorized activity, protect customers and our website, investigate abuse, enforce our policies, or protect our legal rights.

21. LEGAL DISCLOSURE

ATEVORA may disclose information when reasonably necessary to comply with applicable law, court orders, lawful government requests, legal proceedings, or to protect the rights, safety and property of ATEVORA, our customers or others.

22. CHANGES TO THIS POLICY

ATEVORA may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date where appropriate.

We encourage you to review this Policy periodically.

23. CONTACT US

For privacy questions, data requests or complaints, contact:

ATEVORA
Email: [atevora1@gmail.com]
Phone/WhatsApp: [+923363074916]

Please mention “Privacy Request” when contacting us about your personal information.

24. ACCEPTANCE

By using the ATEVORA website, placing an order, requesting customization or voluntarily providing information to us, you acknowledge that you have had the opportunity to review this Privacy Policy.

Where applicable law requires consent, ATEVORA will obtain consent through an appropriate mechanism.

ATEVORA — Crafted with intention. Made for distinction.